Shipping Policy

Must purchase $50 or more worth of merchandise after any discounts are applied. Taxes and/or shipping charges do not count towards $50 minimum.  Free shipping is not offered to the following states:  California, Washington, Oregon, Idaho, North and South Dakota, Montana, Wyoming, Hawaii and Alaska.

Valid on domestic economy shipping within U.S. only.

Free Shipping is not valid on deliveries to international destinations, U.S. territories and APO/FPO.

Air shipments will not be permitted for aerosols, and can only be shipped by ground shipments, for the state of California. All shipments are restricted to The United States (U.S.) only.
Please allow 2-4 business days for order processing. Once your order has been processed, it will be shipped via USPS or UPS. Once your order has completed processing, shipping times will begin. When placing your order, please account for the aforementioned processing times, in additional to any federally recognized holidays and/or weekends.

Free Insurance and Free Delivery Confirmation are included with each shipped package. Once shipped, delivery of U.S. package(s) should occur within 3-5 business days, depending on the shipping service level you select.

Shipping times are an estimate & may be subject to delays on the part of the courier. Hair 2 Life is not responsible for delayed shipping on the part of the courier and is unable to provide full or partial refunds for shipping that is due to an error or delay on the courier's part.

The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct.  We are not responsible for goods delivered to the wrong address input at the time of ordering.  If you happen to notice that you entered the wrong address, you can email us at with the correct shipping address before your shipping label is created.  Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.

If a package is returned to Hair 2 Life due to an incorrect or incomplete shipping address provided by a customer, or if USPS required the customer to be home at the time of delivery and the customer was not home for delivery, the customer will be responsible for the cost of Hair 2 Life to reship the package back to them, as well as, any additional delivery cost.

Hair 2 Life is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
No refunds will be provided if any part of the address is incorrect.
If you need additional assistance, please email us at